Terms of service

Welcome to Dezilla. These Terms & Conditions govern your use of our website and services.

By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.


1. Company Information

Phone: +1 (813) 900-8322
Live Chat: Available on-site
Email: customersupport@dezilla.shop
Address: 4443 Cambio Gardens Ct Tampa, FL 33610, United States
Support Hours: Monday – Friday, 09:00 AM – 5:00 PM (GMT-05:00) Eastern Time (ET)


2. Eligibility to Use Our Website

By using this website, you confirm that:

  • You are at least 18 years old or using the website with parental or guardian permission
  • You are legally capable of entering into binding contracts
  • The information you provide is accurate and complete

We reserve the right to refuse service, terminate accounts, or cancel orders where necessary.


3. Products & Product Information

We aim to ensure that all product descriptions, images, pricing, and specifications displayed on our website are accurate and up to date.

However:

  • Product colors may vary slightly depending on screen settings
  • Product packaging may differ from images shown
  • Minor specification changes may occur without notice
  • Availability may change at any time

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.


4. Pricing & Payments

All prices displayed on our website are shown in USD ($)

We reserve the right to change pricing at any time without notice.

Accepted payment methods may include:

  • Debit cards
  • Credit cards
  • Secure online payment providers
  • All payments are processed securely through third-party payment processors.

Dezilla does not store full payment card information.


5. Orders

When you place an order, you will receive an order confirmation email.

This confirmation does not guarantee acceptance of your order.

We reserve the right to:

  • Refuse or cancel orders
  • Limit quantities purchased
  • Cancel suspected fraudulent transactions
  • Request additional verification information

If payment has already been taken for a cancelled order, a refund will be issued to the original payment method.


6. Shipping & Delivery

Shipping and delivery information is outlined in our Shipping Policy.

Estimated delivery times are provided as guidelines only and are not guaranteed.

We are not responsible for delays caused by:

  • Courier issues
  • Customs procedures
  • Severe weather
  • Public holidays
  • Circumstances outside our reasonable control

Customers are responsible for providing accurate shipping information.


7. Returns & Refunds

Our Return & Refund Policy explains the conditions under which returns, exchanges, and refunds are accepted.

By placing an order, you agree to the terms outlined in our Return & Refund Policy.


8. Promotions & Discount Codes

Promotional offers and discount codes:

  • Must be applied during checkout
  • Cannot be applied retroactively
  • May be modified or withdrawn without notice
  • Cannot usually be combined unless stated otherwise

We reserve the right to cancel promotions where misuse or abuse is suspected.


9. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Website design
  • Text content

is the property of dezilla or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, copy, or exploit website content without prior written permission.


10. Website Use Restrictions

You agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorised access to systems or accounts
  • Distribute malicious software
  • Interfere with website functionality
  • Use automated systems to extract website data


11. Limitation of Liability

To the fullest extent permitted by law, dezilla shall not be liable for:

  • Indirect or consequential losses
  • Loss of profits or business opportunities
  • Delays beyond our reasonable control
  • Website interruptions or technical issues

Nothing in these Terms excludes liability where exclusion is not permitted under applicable law.



12. Product Use & Safety

Customers are responsible for using our products safely and according to any provided instructions.

Dezilla is not responsible for injuries, damages, or losses resulting from:

  • Improper use
  • Misuse
  • Failure to follow safety guidance
  • Unauthorised modifications to products

If unsure how to use equipment safely, customers should seek professional guidance before use.


13. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect and use personal information.


14. Third-Party Links

Our website may contain links to external websites operated by third parties.

We are not responsible for:

  • Third-party content
  • External website policies
  • Third-party products or services
  • Accessing third-party websites is done at your own risk.


15. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon publication on this page.

Customers are encouraged to review these terms periodically.

 

16. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Florida, United States.

Any disputes arising out of or in connection with these Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.

 

17. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Phone: +1 (813) 900-8322
Live Chat: Available on-site
Email: customersupport@dezilla.shop
Address: 4443 Cambio Gardens Ct Tampa, FL 33610, United States
Support Hours: Monday – Friday, 09:00 AM – 5:00 PM (GMT-05:00) Eastern Time (ET)